Here is a comprehensive, compliant Privacy Policy tailored specifically for ProAvance Lifecare Pvt. Ltd. as a medical catalog and B2B wholesale platform.
You can create a new page in WordPress titled Privacy Policy and paste this text directly into the block editor.
ProAvance Lifecare Pvt. Ltd. – Privacy Policy
Effective Date: August 9, 2026
Website:https://proavancelifecare.com
At ProAvance Lifecare Pvt. Ltd. (“we,” “our,” or “us”), we are committed to protecting the privacy and personal data of our healthcare partners, hospital procurement officers, distributors, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our B2B catalog portal.
1. Information We Collect
We collect information that you voluntarily provide to us when requesting product quotations, catalog downloads, or general information regarding our medical supplies:
- Personal Identifiable Information: Name, job title, email address, phone/WhatsApp number.
- Organizational Data: Hospital name, pharmacy chain name, corporate business address, tax/registration details (GSTIN, Drug License numbers where applicable for wholesale quotes).
- Inquiry Specifications: Details regarding required product quantities, specifications, size requirements, and delivery destinations.
- Technical & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited (collected automatically via standard web analytics and log files).
2. How We Use Your Information
We use the collected information solely for legitimate B2B commercial purposes, including:
- Processing and responding to wholesale price quote requests, catalog requests, and dealership applications.
- Verifying institutional and hospital procurement credentials.
- Communicating directly via email or WhatsApp regarding tender inquiries, dispatch updates, or technical product documentation.
- Improving website functionality, catalog navigation, and user experience.
- Complying with legal, regulatory, and healthcare manufacturing requirements under Indian law.
3. Disclosure of Your Information
We respect your business privacy and do not sell, rent, trade, or lease your personal or organizational information to third parties. We may disclose information only in the following limited circumstances:
- Service Providers: Trusted third-party logistics partners, transport agencies, or IT service providers who assist in operating our website and delivering requested corporate samples/products.
- Legal Compliance: When required by law, court order, or governmental regulations (such as CDSCO or Indian regulatory authorities).
- Business Transfers: In connection with any merger, sale of company assets, or restructuring, subject to standard confidentiality agreements.
4. Data Protection & Security
We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses essential cookies and performance analytics to ensure proper catalog browsing (e.g., maintaining active search queries and filter selections). You can choose to disable cookies through your individual browser options, though some features of the catalog portal may not function properly as a result.
6. Third-Party Links
Our website may contain links to external sites (such as official WhatsApp channels or industry accreditation portals). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
Depending on applicable data protection laws, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete business details.
- Request the deletion of your contact information from our active sales outreach lists.
To exercise any of these rights, please contact our administrative desk using the details below.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:
- Company Name: ProAvance Lifecare Pvt. Ltd.
- Plant & Registered Office: L 30 B Malviya Nagar , New Delhi -110017, India
- Email: sales@proavancelifecare.com / info@proavancelifecare.com
- Official Website: https://proavancelifecare.com